Detailed Notes on Empire Today Review
What????I have no document of my unique form...This is often Empire Today's way of poor strategies and customer support.
"Firm closed our site as a consequence of very poor local financial state and nationwide forecast of recession. I would have liked the business to have a lot more confidence within our ability to control our place to accomodate the modifying economic system."
The thing I appreciated regarding the practical experience nevertheless was which i could inform this person experienced a true knack for helping folks make the best choice based mostly on their own preferences/lifestyle and decor in their household, I felt this individualized company was worth paying out a bit more.
Here is the scratch they remaining and included with my sofa. I remaining them by yourself for twenty minutes plus they remaining the sofa oddly angled to go over it absolutely was this review …?
I referred to as 3 times, each time I was put on keep for a minimum of 5 minutes and to the 3rd contact, the customer service rep explained they would need to terminate for today...Once more!!!!! We had been hoping for getting it finished prior to the vacations and given we termed more than two weeks ago, that seemed possible. We similar to the carpet nevertheless the customer support stinks
Empire today and Luna just did a merger and they're just firing the those who worked for Luna, the key person that nevertheless labored at Luna labored remotely and not often experienced integration with our group generating supporting the Luna employees awful. We had no idea what purposes they utilised vs. Empire."
The carpet was fairly expensive, but seemed to be a good deal for the quality. After we obtained done selecting the carpet, the rep instructed us our payments had been $seventy five each month for 48 months. We believed that was doable.
Empire Today is among the most non-Qualified firm I have at any time labored with. They are available, acquire your cash up entrance, and could not treatment fewer to try and do a good work or to finish it as promised. Positive, they may display up in in the future, but great luck having them to complete the job or right blunders.
Awesome Remark from Tina B. of Empire Today Business Supervisor nine/22/2014 Hello Cameron, we're unhappy that our pricing didn't meet up with your expectations. Since we have been a… Hi Cameron, we're let down that our pricing didn't fulfill your expectations. For the reason that we are a full-support firm, our pricing is all inclusive and handles products costs, installation labor, and any extra asked for companies.
This business has some real issues with their customer service & scheduling. It took a lot of effort this early morning only to get them to try and do what I'm shelling out them to carry out. They've got missing the principle of treating their clients ideal and undertaking what is correct.
And this means that we lose Yet one more day to an install wherever we will really have to rip out the furnishings, uproot our life another time so they can complete The work.
Make sure you help me Using these complications,the income individual making claims that the organization has no intention of retaining and creating them stop demanding payment for get the job done that they did not do.
down sizing for departments happened then they hired back again new workers did not see bringing back again previous staff members.
I want I had examine the many grievances against Empire Today in advance of I signed absent a superb chunk of alter for them to setup my carpet and tiling. They may have a superior strain sales tactic, which I did not like, but I believed the price was reasonable and figured they might at the least be rapid. Actually, they ended up slower than almost every other contractor I have ever labored with. The tiling get the job done was quite sloppy and uneven, so it needed to be redone. That they had to check here return 5 occasions to finish The work which took Practically two months. Throughout this time, I filed two problems and tried out to succeed in many persons for assistance. This business DOES NOT reply to or treatment about consumer issues. They can be all a couple of rapid buck but not about excellent and shopper care. I had been stood up three times by them and had to invest many hours monitoring them down since I had been frequently ignored by them.